What our Customers say...
Water Damage Testimonials
I can't thank the management and the workers of SERVPRO anymore.... I unfortunately had a leak under the crawl space of my kitchen and the only way to clean up the entire mess from the waste pipe that broke was to remove my kitchen. The workers worked tirelessly on a very hard job and obviously not a pleasant one . But they did it anyway. They were very courteous and polite to my family and put up with all my phone calls and had answers to my worries and concerns. If you're ever in the unfortunate event that you need a company like this to bail you out of a problem , do not hesitate to call them up. And a shout-out goes to Damon , Jose , George and Maribel for the very hard work.....
This is the second time I've used SERVPRO Hoboken/ Union City and SERVPRO of Lower Manhattan I am just as pleased as the first time around. A pipe burst in my home and left water everywhere. The crew at SERVPRO came into my home and cleaned up the mess really well. I know I'll call them the third time around too.
SERVPRO of Hoboken/ Union City and SERVPRO of Lower Manhattan came out the same day I called to give me an estimate on the damage. I really appreciate this specifically because it was that much less time I had to worry about all the damage. They cleaned up the water in my apartment quicker than I anticipated. All in all I have to say they have speedy and quality service.
A pipe burst in my apartment and within minutes there was inches of water on the ground. I called SERVPRO of Lower Manhattan in a state of panic and they reassured me over the phone that they deal with this type of thing all the time and they knew how to handle it. They sent a crew over and used machines to pick up the water and then get rid of it. I'm very impressed with the level of expertise they provided.
All the drains in my bathroom got backed up and created this really foul odor. SERVPRO fixed the pipes AND the odor. They are my go to.
"I am the owner of a popular Downtown Jersey City barbershop, which underwent significant flood damage this past weekend. We came into the shop in the morning to find about 2 inches of water on the floor, a result of a neighboring business's sump pump shorting overnight. I called SERVPRO and they were there promptly with what seemed an army of a crew dressed in green. They attacked my barbershop, were very careful not to damage anything and kept me posted on every step of the process."
"Just wanted to let you know that Damon Tosado is great. I am dealing with some very difficult unit owners and he is being extremely helpful and patient. Make sure you give him a big holiday bonus."
"Thank you for all your help. you guys were awesome to work with."
"Recently, my elderly mother and I experienced a vertical flood stemming from a broken water main pipe in the third floor condo above us. Needless to say, gravity brought that water straight down into our first floor condo! We cannot praise enough the SERVPRO® team who came to our rescue. Please let Damon Tosada, Steve Roberts, Raheem Coleman, and Bryan Wartel know just how much they were and are appreciated."
"I called SERVPRO in because sewage water backed up into my basement. The water smelled horrible and there was 5-6 inches covering the entire basement. The guys SERVPRO sent over were extremely nice and professional. They managed to clear all of the water out including the smell. I recommend them for any disasters! THANKS SERVPRO!"
"SERVPRO was great! We had an HVAC pipe snap and flooded our kitchen very bad with contaminated water. SERVPRO was able to come immediately. They cleaned everything up and used machines to dry out the walls.
The workers were sympathetic, very professional and intelligent., allowing us to relax.
If you live in the area, I would keep this number in your phone in case something was to happen!"
"I live in Manhattan and these are the guys my property manager called when it rained in March. They were quick to respond and fast at cleaning up all of the water. The drying equipment had to stay for a few days, but I spoke to the owner and he explained the entire process to me making me feel very comfortable. I hope this never happens again, but if it does, I would use SERVPRO for sure."
"I had a pipe burst during the winter months and it rained in my apartment. SERVPRO came in and saved my home."
"SERVPRO was awesome!"