Recent Posts

Is It A Good Idea To Handle Water Damage On My Own?

10/13/2021 (Permalink)

Threatening the integrity of a building and endangering those within, flooding can result from numerous causes. Faulty plumbing, broken appliances, storms, and more can result in flooding and water damage. Once the water source has discontinued – either naturally or through repair – what's left? Pooled water, damage to floors, walls, structures, and more can be the final product of a flood or even a slow but prolonged leak.

After water damage, can you restore your home or company building yourself? This can be a tricky business and poses dangers of a varying nature. Safety measures must be taken, some expertise must be applied, the gravity of the situation must be recognized in no uncertain terms – the list goes on.

Let's take a look at water damage and how to handle it.

What Are the Damaged Materials?

Water can damage everything it touches, no matter what kind of building the leakage and/or damage occurs in. Everything inside or involved in the structure is prone to harm including devices, wiring, the floor, walls, etc. To know whether or not this clean-up is a do-it-yourself project, you must survey the extent of damage.

Is the drywall damaged? For days following a leak or flood, drywall can hold on to water. This can threaten the integrity of a building. To make your walls and ceiling look like new again, complete replacement of plaster/drywall may be necessary.

Some areas might just need some drying out. You may be able to salvage wooden pillars, furniture, etc., but this is on a case-by-case basis. Most often, after flooding, electrical appliances and carpeting will need to be removed and disposed of properly.

If you suspect possible damage with asbestos, call a professional immediately.

During Clean-Up – What Should You Expect?

Both water and debris will need to be cleared from a flooded area. Due to muddy floodwaters, insects and certain animals may be attracted to the property. While cleaning the area, don't be surprised if you have to deal with insects, snakes, rats, and more.

If a floor feels like it's sinking in or drooping, be extremely careful walking in the area. If you're not sure where it's safe to step, you can get hurt. Avoid going into a structure that looks like it's falling apart.

Tips and Precautions

PPE (personal protective equipment) and clothing should always be worn when cleaning up or dealing with water contamination, water damage, etc.

To remove water and mud from your property, you cannot use a regular vacuum cleaner. Dehumidifiers, heavy-duty fans, and commercial wet vacs should be used.

To avoid infection, after drying, areas must be thoroughly cleaned and/or sanitized. For services like ceilings and walls, detergent and warm water may suffice. However, hot water and soap are recommended for dirty items like dishes, cooking utensils, silverware, and more.

The Best Advice For Handling Water Damage

If your home or business has experienced water damage, you may not want to attempt repair and/or restoration on your own. It can be extremely difficult to deal with and even unsafe. But, if you contact the water damage experts at SERVPRO, you can begin the process of post water damage recovery in expedited fashion.

Set your mind at ease by letting certified and experienced professionals take care of the problem. Do you have water damage? Don't wait another moment. Contact us today.

Our Restoration Specialists Use Hygrometer

10/8/2021 (Permalink)

Sometimes called thermal hygrometers, hygrometers are one in a long list of restoration tools. On a water damage project, they monitor any air that may have an influence on humidity and/or the temperature. Within an air sample, this item can measure the amount of humidity (water vapor). Hygrometers, when used properly, can verify whether additional equipment might be necessary to control humidity or temperature, and additionally that the drying equipment is operating appropriately.

Strategic Decisions Using Hygrometers

Drying conditions can be verified through the use of hygrometers as the drying progresses. It can help answer the question, "Are the conditions needed to allow wood, carpet, and walls to dry being met?" You will know, through an analysis using a hygrometer, that things are going according to plan.

On a water damage restoration job – on a daily basis – monitoring is needed on five key areas. They are as follows:

  • Outdoor air
  • HVAC system
  • Dehumidifiers
  • Unaffected areas
  • Affected areas

Let's look at each of these individually.

Outdoor Air

To assist drying, outside air can be used if it is actually more conducive to drying than the inside air in the area affected. For a short period of time, it would be perfectly acceptable to open a window or a door. Wet air will travel toward the drier air because it gravitates to dry, if it can.

HVAC System

Rather than hindering a process, a running HVAC system should aid in it. Monitoring will help make sure this is happening. Monitoring the output of the HVAC – which acts like a big dehumidifier – is crucial.


Being assured that a dehumidifier is continuously removing humidity is essential. Grain depression can be determined by making a comparison between the air in the affected area and the GPP coming from the humidifier. Drying will be faster the greater the depression. Between the two, grain depression will narrow as drying progresses.

Note: GPP stands for grains per pound. It measures the weight of water vapor in the air.

Unaffected Areas

There should be relatively stable humidity in areas that are unaffected. Drying times will be slowed considerably if unaffected area humidity decreases along with the humidity in the affected area.

Affected Areas

With each reading, humidity should decrease. Readings under 40% Rh should be present (for relative humidity) after the first 24 hours. By denying needed moisture, you can help stop mold growth with a low Rh.

Count on SERVPRO For Water Damage Restoration

Everyone likes to save money, but when it comes to water damage restoration, this is no time to start cutting corners. Make sure only the most reputable, dependable companies take care of any damage involving damp or wet conditions. You don't want to put your business (and your employees) or your home (and your family) at unnecessary risk.

Get the water cleaned up the right way! See to it that all the damage is repaired, so it looks like new, through the reliable services offered by SERVPRO. We use the latest and greatest high-tech tools and specially trained individuals to handle every project. Do you have flood or water damage? Call us today at 212 -564-6365. You can also fill out our online request form as an alternative.

Understanding Home Inspection For Storm Damage

10/8/2021 (Permalink)

In the aftermath of a storm, it is normal to expect some damage to have been wrought on your home. You may wish to carry out a quick home inspection before calling in the professionals. Always remember to do this safely, especially if you need to inspect your roof. In this article, we share with you more about the signs to watch out for when conducting a home inspection for storm damage.

Spotting Signs of Damage on Your Roof

As the part of your house that is most exposed to the elements, your roof may have sustained the bulk of damage. Below are some warning signs to watch out for:

  • Shingle granules in the surrounding areas, such as your yard and possibly your neighbors’ yards
  • Water damage in your attic, including leaks
  • Dents in your shingles
  • Pieces of roof that may have washed down your gutters

Keep in mind that storm damage to your roof can be directional, which means that just one side of your roof is affected, with the other three sides looking completely fine. When inspecting damage on your roof, the safest way to do so is from ground level. Never attempt to crawl out onto the roof by yourself – always leave that up to a professional.

Spotting Signs of Damage on Your Windows and Doors

Another vulnerable part of your home is your windows and doors. When strong winds cause flying debris to hurl against the exterior of your house, windows and doors can bear the brunt of the damage. Look out for any cracks, dents and broken panes, and remember to give your shutters, awnings and window caps a one-over too.

Spotting Signs of Damage on The Exterior of Your Property

Even though the exterior of your house is made to be durable, it can also sustain damage during a storm. You will want to watch out for any damage caused to shingles, siding as well as cement and brick boards. Any dents, cracking or chipping are a sign that the exterior of your property has sustained some form of damage. You may also want to check any exterior features such as pipes and A/C parts.

SERVPRO of Lower Manhattan/Financial District Can Come to You for Storm Damage Restoration

When your home has sustained storm damage, a timely response will go a long way in reducing secondary damage as well as keeping restoration costs down. Our team at SERVPRO of Lower Manhattan/Financial District is always ready, day or night, to respond to your emergency call. We are able to get to your property promptly to evaluate the damage done and provide restoration solutions. We have access to a wide selection of specialized equipment that will enable us to get the job done efficiently and to your satisfaction. If you have any questions about our services, please feel free to contact us today.

What Are The Signs Of Storm Damage?

10/7/2021 (Permalink)

After a storm has occurred in your area, you may be concerned whether your property has sustained any damage. One area that is prone to storm damage is your roof. Being completely open to the elements, it is no small wonder that roofs can sustain damage after a storm, which homeowners have to watch out for. In this article, we share with you more about the signs of storm damage.

Spotting the First Signs of Damage

If you are worried that your home has sustained storm damage, look out for the following signs both inside and outside your house:

  • Ceilings with a “wet” appearance
  • Damaged or missing shingles on your roof
  • Mold growth on your walls or ceiling, which can be identified by a damp smell
  • Peeling interior pain
  • Any large branches that have fallen on the roof
  • Leaks around the house

These are all signs that your property has sustained storm damage. To prevent the problem from worsening and posing a threat to your family’s health and safety, always consult a professional storm damage restoration technician as timely as possible. 

Inspecting Your Roof

Besides the signs you should look out for above, you will also need to pay close attention to your roof. As the part of your house most exposed to the elements, it’s possible that your roof may have sustained a level of damage. Below are some signs to watch out for:

  • Shingle granules in your yard or on the surrounding grounds
  • Water damage in your attic
  • Damaged shingles, such as those with dents and chips
  • Damaged sealant or flashing

If you spot any of the warning signs on your roof from the ground up, always keep in mind that you should not attempt to investigate this on your roof by yourself. It can be dangerous for individuals who have not undergone professional training to climb onto a damaged roof, as unstable shingles and other forms of damage can result in possible trips and falls. When that is the case, getting a professional in is the best course of action to mitigate any additional damage to your roof as well as keep yourself safe.

Let SERVPRO of Lower Manhattan/Financial District Assist You with Storm Damage Restoration

After your property has sustained damage by a storm, a timely response is necessary to reduce secondary damage and the costs that can come out of restoration. At SERVPRO of Lower Manhattan/Financial District, our team is always ready to respond to any emergency, day or night. When you get in touch with us, we will get to your property promptly to assess the situation and provide the restoration services you need. Our specialized equipment enables us to get the job done efficiently and restore your home to the condition it was in before. If you require more information about our services or would like to schedule an appointment, please feel free to contact us today.

How Does Hail Damage Affect Your Roof?

9/22/2021 (Permalink)

Hailstorms most commonly occur in the southern and central plains of the United States. They are caused when rain droplets that are transported upward by thunderstorm updrafts into extremely low temperature parts of the atmosphere and freeze. They fall when the updrafts can no longer carry the weight of the hailstones.

Your roof is one of the most integral parts of your residence as it helps to shield everything within your home from the element. As hailstorms are an uncontrollable aspect of our local weather and climate, damage to our roof over time can cause severe issues in the long-term. Here are the common signs of hail damage on the roof and why you shouldn’t ignore them.

Bruising on the Roof

Bruising is a very common result of hailstorms. They are usually identified by small dents along the roof shingles. If the dents give way when some force is applied, it is an indicator that your roof might be decaying, whereas if the bruising is not serious, no immediate actions will need to be taken.

If possible, you should go up to the roof and feel along the surface to check if there are any bruised or decayed parts on it. If the bruising is severe and there are signs of decay, it is important for you to contact a roofing professional to do a comprehensive inspection to prolong the lifespan of your roof.

Missing Spots on the Roof

Missing spots or shingles on your roof can be caused by many factors such as exposure to the elements like the sun and inclement weather like hailstorms and thunderstorms that can cause the roof to be fragile. Cracking, blistering, and flaking are also other types of common wear and tear caused by storm damage. These are usually signifiers that your roof might need maintenance.

Leaving these missing spots unrepaired in the long-term can threaten the structural integrity of your roof and with more exposure to the elements, can cause even more damage like water leaks within your home. At the end of the day, you might be looking at expensive bill for a roof repair or replacement.

Whenever it’s possible and safe for you to do so, you should do a physical check and identify any damage or cracks in your roof shingles. It is important to note that the appearance of the damage may vary depending on the material and composition of your roof shingles.

Weak Spots on The Roof

After a hailstorm, it is important for you climb up and inspect your roof physically. One type of roof damage you should check out for are soft spots, they usually feel like the surface of a ripe apple’s skin. If left unaddressed, these may cause serious problems like water leaks in the future. Immediate actions and repairs should be taken to rectify the issue immediately.

Defective and Damaged Roof Vents

Most roof vents are created using lightweight metal. As a result, dents and cracks can be formed by the impact of the hail falling on them. In the worst case, where there are actual breakthroughs on the entire structure of the roof vents, serious issues such as water damage may occur and will cause extensive damage. Contact your local roofing professional immediately if you discover these defects during your roof inspection, time is of the essence.

Roofing Granules Found in Roof Gutters

When checking your roof for any hail damage, you should also check its gutters for any shingle granules that might have come loose due to the hailstorms. Hailstorms can chip away at the granules in the shingles and may be carried away into the gutters once the hail melts.

These granules are extremely small and are usually indicators that your roof is not providing your home with the same structural integrity and protection as before. If this is the case, it is vital that you contact a storm damage specialist to repair and fix any roof damage.

The aftermath of a hailstorm can be messy and a true hassle to deal with. If you are looking for a quality storm damage cleanup and restoration service provider, SERVPRO of Lower Manhattan/Financial District is prepared to help you through your turbulent times, please feel contact us to find out more.

Items That Can Be Contaminated By Fire Damage

8/27/2021 (Permalink)

Household fires can result in extensive damage to your home where you might have to end up engaging fire damage restoration services. Despite the ability to restore your home to almost as good as new with professional fire damage restoration services, other important items in your home such as documents and personal items would be devastated by the fire. Although suffering from household fire may not mean that every single thing in your property is destroyed, there may be some things inside that fortunately have been salvaged. However, some things that remains seemingly unscathed after a fire should still be thrown out due to contamination from fire damage. It is important for you to sort through all your belongings and throw out some things that might have been contaminated by fire damage.


Whether it is perishable items or non-perishable food, all food items must be disposed of after a fire. Although some food items may appear to be in a good condition, it is impossible to tell what is present or growing in the bottles or cans after they have been exposed to high heat. Food could still be dangerous despite looking, smelling and tasting normal. Conversely, heat could also have activated bacteria and you may end up with food that taste bad and is dangerous when consumed. Food packed in foil, plastic or cardboard would absorb smoke and chemicals. The toxic fumes from the fire could also have contaminated foods in cans and jars even though they are sealed.


Many people are usually tempted to keep medication that have survived after a fire because they can be costly even if they are prescribed or bought from the counter. Like food, medications also can absorb smoke and contaminants from the fire which makes them potentially dangerous. The heat from the fire might also impact the effectiveness of the medications. Other than medications, cosmetics should be disposed of as they also easily absorb smoke and chemicals.

Burnt Textiles

Although a good restoration company is usually able to save textiles following a household fire, these textiles would usually have absorbed too much smoke to be sage to use. It is possible to remove the smell of smoke from clothing, bedding, furniture and rugs, but if such textiles have actually been burnt, they need to be discarded.

Paper Goods

Paper has a high ability to absorb smoke and chemicals not just from the fire but from fire extinguishers. If paper goods including paper plates and cups are used, the users might suffer from poisoning.

What You can do to Recover from a Fire

Every property owner should be well-prepared to not just prevent household fires from occurring but also to know what to do in the event this happens. Our team of experts and professionals here at SERVPRO in lower Manhattan are licensed and well-trained to assist you in fire damage restoration services. Don’t suffer alone, let us help you to bring back your home even after suffering a household fire. Our one-stop solution also includes other services such as cleaning and garden maintenance for the total maintenance of your property. Contact us now for any queries or to simply book an appointment with us today!

Top Tips To Protect Your Business From Storm Damage

8/26/2021 (Permalink)

From snowstorms and freezing temperatures to heavy rainfall and high winds, weather can be completely unpredictable. No matter how many high-tech machines and trained individuals try, determining what the weather will do at any given moment is dicey at best.

For that very reason, preparing for storm damage is crucial – especially in areas where storms are prevalent and severe. Whether your business is a butcher shop, a gym, a salon, an office building, or what have you, it's best to be prepared just in case the big one hits. For the well-being and safety of your customers and staff, you must protect your business premises whenever and wherever possible. But how do you do that?

During difficult weather conditions, your customers and staff can better be protected if you take into consideration the following advice.

Storm Insurance

The direct effects of a storm on your physical building may not be covered by certain insurance policies. If, while they are on your premises, something happens to staff members or customers as a result of bad weather, they are likely covered, however.

Check with your insurance provider to see what kind of plan you need in place – if any is available – to protect you, your building, and your business against the devastation brought on by a possible storm.

Storm Preparation

Though it's not always possible, the best course of action in preparing for a storm is knowing when one is coming. In many cases, areas prone to severe weather have set up warning systems in the pursuit of storm preparation and safety. If need be, always have a source of weather updates on at your business when severe weather threatens (a weather app, the weather channel on a TV screen, etc.).

You should have a business continuity plan in place to appropriately prepare for a storm. You could end up being without phone service and/or Internet for days. What is “business continuity”? It means that your business will be able to quickly resume business functions or maintain them in the event of a storm or other major disruption. It's a backup plan. Make sure things like the following are covered by your business continuity plan:

  • Arrangements for a power backup.
  • Details involving emergency contacts.
  • A clear definition of who is responsible for anything and everything.
  • What to do with stock, equipment, etc.
  • Business processes.

One of the biggest things to remember is that safety comes first. Machines, desks, and even some paperwork can be replaced (especially if it's stored digitally). People cannot be replaced. Keep your customers, yourself, and your staff safe at all costs.


 To help minimize water damage, here are some things you can do if your area is prone to flooding:

  • Keep a sandbag supply handy.
  • Replace old, broken/deteriorated bricks.
  • Replace faulty wooden doors and window frames.
  • Move things that should never get wet to the second floor or up on a shelf.
  • In your bathroom and kitchen, use water resistant materials.
  • To at least 1.5 m above the floor, raise electrical devices, wiring, fuse boxes, sockets, etc.

If there's already a flood warning:

  • Should the worst happen, make sure you have copies of important documents stored digitally.
  • Move stock, equipment, and valuable items to the second floor if not already done. This includes insurance documents, title deeds, and other important paperwork.
  • In areas where water can enter the property, put down your sandbags.
  • Turn off your water supply, electricity, and gas.

Got Storm Damage? Count on SERVPRO of Lower Manhattan/Financial District!

If you can get a handle on storm damage protection before the next storm, all the better. But if you've already experienced storm damage and need someone for restoration and cleanup, contact the experienced, knowledgeable professionals at SERVPRO. We have advanced cleaning and restoration equipment, are locally owned and operated, and have become a trusted leader in the industry of restoration. Compared to others, “We get there faster to any size disaster!”

Contact us today if you need help. We offer 24-hour emergency service.

What Are The Most Common Home Plumbing Problems?

8/26/2021 (Permalink)

Here's one guarantee in life: plumbing problems. That's just what you wanted to hear, isn't it? As assured as the need to make timely mortgage payments as a homeowner, the plumbing problems that go along with owning a home are unavoidable. One way or another, you're going to have to deal with a plumbing issue, whether it's a water heater problem, clogged drain, leaking pipe, or what have you.

To give you a better idea of what to look forward to, and maybe a way to avoid water damage, we're going to examine plumbing problems that frequently happen in the home.

Hot Water Problems

Without water heaters, it would be more difficult to wash dishes, some types of laundry, and take a comfortable shower or bath. If you aren't getting any hot water, check the pilot or the electrical hookup. If all seems in order, start checking for other problems like leaks, cracks, etc. Your tank might stop working altogether, or at least experience lower efficiency, if capacity is reduced due to sediment building up on the bottom of the tank.

Want to avoid water heater problems? Check these out:

  • Call a professional plumber immediately if you notice water pooling under the hot water tank, cracks, or leaks.
  • To continuously protect your tank walls from corrosion, replace the sacrificial anode rod midway through the unit's life.
  • To remove corrosion and built-up sediment, drain and flush out the water heater every year.


Here, we are referring to leaks involving water. If you don't live in an ultra-cold climate, you at least won't have to deal with frozen pipes. Those can be a real pain! When water in pipes freezes, it also expands. This expansion can lead to burst pipes. That usually means water everywhere!

Those aren’t the only leaks, of course. A variety of problems can be caused by material buildup inside of plumbing. Leaks can occur and, at worst, plumbing bursts from the strain.

You could end up with mold and mildew, destroyed drywall, a damaged structure, and a ruined floor if you experience a leaky roof, broken pipes, or some other type of flood or massive leak.

Here's how to avoid big leaks:

  • Take immediate action at the first sign of a leak.
  • When any signs of deterioration show up in your pipes, replace your home plumbing system.
  • To lessen the threat on appliances and plumbing, and eliminate hard water scaling, install a water softener.

Clogged Drains

Whether it's your bathroom/kitchen sink, toilet, shower drain, or some other drain, this plumbing problem is undoubtedly the most common. In the kitchen, food or grease might be clogging your drain. In the bathroom, it could be hair and soap combined. There is no telling what you might find down the toilet drain!

If you're lucky, you may be able to use a metal hanger or plunger to clear the block. Some are tougher, however, and require a snake or other professional tool/method by a plumber.

Want to avoid a clogged drain? Consider the following:

  • Within 10 feet of any buried drain line, remove bushes, trees, and other plants to avoid roots interfering with the drainage system.
  • In the bathroom and kitchen, practice drain-safe disposal. Don't put a lot of flour, rice, pasta, or eggshells down your kitchen drain. Don't pour grease down your drain. Don't flush "flushable" wipes or other hygiene products and use a strainer to prevent hair from going down the bathroom drains.
  • Get a sewer line camera inspection done by a plumber if you notice your drains have started to drain slowly. Any sewer line problems, cracks, or clog issues can be found in this manner.

Have Your Plumbing Problems Lead to Water Damage and More? Contact the Professionals at SERVPRO of Lower Manhattan/Financial District!

It's time to contact the knowledgeable, experienced professionals at SERVPRO if you have water damage, mildew, mold, or structural damage from a flood, massive leak, etc. Don't let mold and mildew take over your home, causing conditions that are unsafe and unhealthy, at best. Take your home back by allowing the highly skilled water remediation, cleanup, and/or restoration team from SERVPRO to work their magic.

Contact us today if you need help. We offer 24-hour emergency service.

Common Causes Of Household Fires

8/26/2021 (Permalink)

Nobody would ever be able to guess if they will ever be a victim of a household fire because such accidents are unpredictable and unfortunately, usually caused by accidental negligence. Such accidental fires can result in extensive damage to your home where you might have to end up engaging fire damage restoration services. Despite the ability to restore your home to almost as good as new with professional fire damage restoration services, other important items in your home such as documents and personal items would be gone. The best way, as the saying goes, is always that prevention is better than cure. All home owners must know the most common causes of household fires so that they will know what to look out for and exercise caution in the first place.


A person holding a lit cigarette might have been distracted or have fallen asleep and this led to a fire. Fires caused by smoking are extremely dangerous as the fire gets out of control in a very short amount of time without being noticed and starts spreading right where the person is sleeping. A fire could start even by just one stray ash. It is very important to ensure that you should never light up a cigarette in the event where you are feeling very tired and not to smoke in bed or near furniture such as blankets or carpets that are easily flammable.


Cooking is one of the most common causes of house fires. When oil and grease become overheated by accident, a fire that burns hot and fast could be caused. It is important for the person cooking to remain in the kitchen at all times while cooking and never leave the lighted stove unattended.


Apart from kitchen cooking appliances such as air fryers and toasters, any other appliances found around the house can get hot and when they do, they are huge fire hazards. One such appliance is the space heater that is notorious for causing a fire. Since there are materials around the house that can catch fire easily such as fabrics or wooden furniture. Unknown to many, faulty wiring found in electrical appliances could also start a fire. To prevent this, always ensure that you are at home when using appliances especially your space heater.

Electrical Fires

Whether it is a short or fault in the wiring, it can always lead to a fire in your walls. Located at hidden areas and out of sight, these fires could quickly become dangerous. Unless you are certified and experienced in doing electrical work, always hire a professional and have your wiring checked consistently.

What You can do to Prevent the Possibility of a Household Fire

Every property owner should be well-prepared to not just prevent household fires from occurring but also to know what to do in the event this happens. Our team of experts and professionals here at SERVPRO in lower Manhattan are licensed and well-trained to assist you in fire damage restoration services. Don’t suffer alone, let us help you to bring back your home even after suffering a household fire. Our one-stop solution also includes other services such as cleaning and garden maintenance for the total maintenance of your property. Contact us now for any queries or to simply book an appointment with us today!

How Does A Dirty Storefront Affect Your Retail Business?

8/25/2021 (Permalink)

Here’s a question we’d like to pose to business owners with a brick-and-mortar shop: "Do you think customers care, or even notice, if you have a dirty storefront?"

If you are a business owner/operator, undoubtedly, you work to operate a business that is profitable. In doing so, you likely pay a great deal of attention to offering competitive costs, providing excellent service, and more. But what about your business's appearance? We're not talking about business cards and logo here, but rather, your store location’s physical appearance. When it comes to the decision a customer makes as to whether or not to walk through the door of your store, how much of an impact do you suppose the appearance of your storefront has?

It may matter more than you ever imagined!

Attracting New Customers with a Clean Storefront

Rather than having a potential customer walk right by your business when they see your storefront, you want them to be encouraged to enter. Once inside, you can thrill them with matchless products, a professional presentation, and more. However, you'll never get them through the door and land a sale with a dirty storefront.

Should your potential customers judge a book by its cover? Of course not. But we all do it.

Before people decide to stop into a shop, how many of them do you think make a snap judgment based on exterior appearance alone? The answer: 95%! A generally unappealing storefront, for whatever reason, is to blame for approximately two thirds of consumers not entering a business. A dirty storefront, specifically, has caused more than half of consumers not to bother walking through the door. Do you want that to be your store? Of course not.

For that reason, and many more, consider hiring a professional retail cleaning service to thoroughly clean your storefront. As a business owner, you have enough to worry about, after all. Let the experts handle it.

Keeping Existing Customers with a Clean Storefront

You will be judged on more than just your appearance once a customer has visited you for the first time. How many customers do you think never returned to a business location because their expectations simply were not met? The answer: 80%. Customer retention is crucial.

Quality service, where customer retention is concerned, is the most important factor. Due to poor customer service, the number of people who never again visit a business is 68%. If, the first time a customer visits you, they can't find what they’re looking for, 53% of them won’t come back. The number of customers who will never darken your door again if your store isn't clean equals approximately 32%.

A dirty storefront could be eliminating the possibility of 1/3 of first-time visitors returning!

People won't be encouraged to look elsewhere if you satisfy them with cleanliness, good organization, and excellent service.

Need Your Dirty Storefront Cleaned Up? Contact SERVPRO of Lower Manhattan/Financial District!

Whether the grime and stains dirtying up your storefront are fresh, have been there a while, are the result of a disaster, or are from normal everyday wear and tear, we can help. In fact, when you need cleanup and restoration – whether it's routine or after most any disaster – the best move you can make is to contact the experienced, knowledgeable professionals at SERVPRO of Lower Manhattan/Financial District. We are not only a trusted leader in the industry of restoration and cleanup, but we also employ advanced cleaning and restoration techniques.

SERVPRO offers odor removal, cleaning drapes and blinds, taking care of walls, floors, and ceilings, cleaning upholstery and carpet, biohazard cleanup, and HVAC/air duct cleaning. Does your place of business need any of these types of services? If so, we've got you covered.

 Contact us today – a locally owned and operated company – if you need help. We offer 24-hour emergency service.