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What to Do For Your Manhattan Business: Mold Removal vs. Mold Remediation

11/29/2022 (Permalink)

What to Do For Your Manhattan Business: Mold Removal vs. Mold Remediation

Since microscopic mold spores exist naturally almost everywhere, removing all mold from a home or business is impossible. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy.

A qualified restoration company understands the science behind mold and mold growth. SERVPRO franchise professionals have the training and expertise to remediate the mold in your home or business. Mold remediation focuses on getting mold levels back to normal, natural levels.

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. Here are the steps so you can further understand our mold remediation process:

Step 1: Emergency Contact 1-800-TEAMHRV

Step 2: Inspection and Mold Damage Assessment

Step 3: Mold Containment

Step 4: Air Filtration

Step 5: Removing Mold and Mold-Infested Materials

Step 6: Cleaning Contents and Belongings

Step 7: Restoration

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float in the air, and may enter your home through windows, doors, or AC/heating systems, or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants and have the potential to cause other health effects. 
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

When it comes to your business, it is extremely important to understand mold and what to do so you, your employees, and your clients/customers are safe. SERVPRO professionals are skilled and trained to deal with all types of mold, water damage restoration, storm damage restoration, and much more. 

Reach out with any and all of your questions and inquiries: (212) 564-6365

About SERVPRO Team Harvey

SERVPRO of Lower Manhattan is proudly owned by Lance and Jennifer Harvey - a husband and wife duo that owns three other SERVPRO locations, including SERVPRO of Holmdel/Aberdeen, SERVPRO of West Somerset County, and SERVPRO of Hoboken/Union City

We understand the stress and worry that comes with a fire or water damage and the disruption it causes your home or business. Our goal is to help minimize the interruption to your life and quickly make it “like it never even happened.” 

5 Steps to Guide Fellow Manhattan Commercial Business Owners in Dealing with Winter Storm Damage

11/22/2022 (Permalink)

5 Steps to Guide Fellow Manhattan Commercial Business Owners in Dealing with Winter Storm Damage

Winter storms can cause a lot of damage to your commercial business property, so quick action is critical. If you’re able to leave your home and check out your business - there are steps you can take prior to the storm hitting to make the recovery process run smoothly. Here are 5 steps to guide lower Manhattan commercial business owners in dealing with winter storm damage.

Be Calm

Being calm may be easier said than done, but trust us on this one. SERVPRO can help in any way, shape, or form, so assuming damage has already been done - we can assist with the restoration. We’re able to help with water damage restoration, fire damage restoration, mold remediation, cleaning services, and we’re specifically trained in storm and major events cleanup

Cut the Water & Power

If you’re familiar with your breakers, turning off your water and power connection will help tremendously prior to or during the storm, especially if a flood is involved. Be sure to check your pipes as well due to winter storms causing them to leak or burst. Assuming this has already happened and a flood occurred, we’re here for you!

Take Pictures

It’s a good idea to take pictures and videos of your commercial property before the storm hits. This will help when you’re coordinating with your insurance company, your chosen restoration company, and with any vendors you may use for products that are under warranty. When you’re taking these pictures and videos, make sure there is a timestamp on the footage as well to ensure that any damage that has occurred due to the storm was because of the storm - this will eliminate any back-and-forth with your insurance company.

Contact Insurance Company

After the storm has hit, you’ll want to contact your insurance company as soon as possible to file a claim. Get those forms filled out, provide your photos and videos, and wait for instruction on the next steps. Remember to keep track of the personnel you talked to and their position with the insurance company, phone numbers you contacted, date and time of the transaction, initial agreements, and any other critical information from the discussion.

Contact a Trusted Restoration Company

Now that you’ve gotten everything figured out with your insurance, it’s a good time to contact a water restoration company. Make sure you do your research on one that you can trust - like SERVPRO of Lower Manhattan. Be sure that the company you choose can do everything that needs to be done and begin the process. 

Reach out with any and all of your questions and inquiries: (212) 564-6365

About SERVPRO Team Harvey

SERVPRO of Lower Manhattan is proudly owned by Lance and Jennifer Harvey - a husband and wife duo that owns three other SERVPRO locations, including SERVPRO of Holmdel/Aberdeen, SERVPRO of West Somerset County, and SERVPRO of Hoboken/Union City

We understand the stress and worry that comes with a fire or water damage and the disruption it causes your home or business. Our goal is to help minimize the interruption to your life and quickly make it “like it never even happened.”

SERVPRO Helps Recover Florida from Hurricane Ian

11/15/2022 (Permalink)

SERVPRO Helps Recover Florida from Hurricane Ian

Hurricane Ian in Florida caused catastrophic damage with losses estimated to be more than over $50 billion. Most of the damage was due to flooding from a storm surge of 10-15ft, hitting the cities Fort Myers Beach and Naples the hardest.

All of us here at SERVPRO of Lower Manhattan wanted to give our neighbors, SERVPRO of Midtown Manhattan a shout out for the cleanup and recovery they have been assisting with down in Florida. 

With bridges and other infrastructures destroyed, some areas and families can only be reached by barge. Helping all the way from NYC, SERVPRO uses a barge each day to transport their vehicles and equipment to help reach families that need help the most.

About SERVPRO Team Harvey

SERVPRO of Lower Manhattan is proudly owned by Lance and Jennifer Harvey - a husband and wife duo that owns three other SERVPRO locations, including SERVPRO of Holmdel/Aberdeen, SERVPRO of West Somerset County, and SERVPRO of Hoboken/Union City

We understand the stress and worry that comes from trauma and crime scenes and the disruption it causes your home or business. Our goal is to help minimize the interruption to your life and quickly make it “like it never even happened.”

Crime Scene Cleanup at Your Manhattan Home!?!

11/3/2022 (Permalink)

Crime Scene Cleanup at Your Manhattan Home!?!

Although this may sound like a blog for Halloween - this is the real deal. Unfortunately, crime happens inside residential homes, and SERVPRO is here to help clean it up - and by cleanup we don’t mean helping someone hide the body. Our technicians follow OSHA and EPA protocols to help transform an unsafe environment back to a clean, safe home or business. Here is some information around how SERVPRO of Lower Manhattan can provide a crime scene cleanup at your home.

Our first focus is always safety, since crime or accident scenes may involve bloodborne pathogens, harmful chemicals, and other dangers - you know what we mean if you’ve ever seen an episode of Dexter. However, most of those who commit the crime are not always as clean as Dexter, and that’s where we come in. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

Following the police investigation, the cleaning and restoration process may begin. We’ll tackle biohazard chemicals, blood, and other contaminants that would put you at a health risk. The following list provides you with common trauma and crime scene scenarios.

Crime Scene Residues

From fingerprint powder and evidence-gathering chemicals, to tear gas and pepper spray residues, we can clean and restore your property of these substances after a crime scene investigation.

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime, or death. Our trained professionals clean, disinfect, and deodorize the structure.

Illegal Drug - “Meth” Labs

Many of the chemicals used in the production of illegal drugs such as “meth” are volatile and can leave harmful residues throughout a structure. Our technicians follow federal and state guidelines to properly clean all surfaces.

If you need trauma or crime scene cleanup, call (212) 564-6365 today. Our services include:

  • Fingerprint powder and evidence-gathering chemicals
  • Tear gas and pepper spray residues
  • Fire extinguisher residue
  • Blood, bodily fluids, and tissue remnants 

About SERVPRO Team Harvey

SERVPRO of Lower Manhattan is proudly owned by Lance and Jennifer Harvey - a husband and wife duo that owns three other SERVPRO locations, including SERVPRO of Holmdel/Aberdeen, SERVPRO of West Somerset County, and SERVPRO of Hoboken/Union City

We understand the stress and worry that comes from trauma and crime scenes and the disruption it causes your home or business. Our goal is to help minimize the interruption to your life and quickly make it “like it never even happened.”

Why Immediate Storm Damage Repair Needs to be a Priority

9/13/2022 (Permalink)

Why Immediate Storm Damage Repair Needs to be a Priority

Storm damage may be inevitable if a heavy storm has blown through your neighborhood. While this is an unfortunate reality, there are steps you can take to minimize the impact of a storm and prevent additional storm damage from occurring.  One way to do this is by getting storm damage repairs done as soon as possible. This will ensure that your building remains structurally sound and safe. Why is it important to make immediate storm damage repair a priority? We’ll show you below.

Storm Damage Repair for Mold Prevention

No one wants mold to develop in their home or building. A mold infestation hinders the integrity of any structure, which can make it unsafe, risky, and expensive! Buildings that experience water damage events are prone to mold exposure, which can come on fast or may take time to develop. Either way, the presence of mold is bad and needs to be taken care of immediately. The best thing to do is to address the storm damage before mold starts to grow so you can prevent it from even becoming an issue.

Neglected Storm Damage Repairs Can Get Expensive

Some people think they can wait on storm damage repairs, but that’s a major mistake. The longer you wait, the more damage will occur, whether it’s through mold or other problems.

Storm damage repair costs may seem like a lot of money initially, but they will be significantly less expensive than if you let the damages linger.  For example, let's say your roof leaks during a big downpour. Ignoring this for an extended amount of time could result in you having to replace the entire roof and perhaps even walls and ceilings if the water damage issue spreads. By acting fast and getting a storm damage repair service team to fix things early, however, you could prevent more expensive repairs and maintain the overall safety of your home. 

Small Leaks from Storm Damage Can Turn into Catastrophic Damage

You may be wondering how a small leak could cause such major damage to a home or other building. While patching up a leak could seem like a quick fix, that’s rarely the case following a massive storm. Water damage from storms can be severe and could erode wood and drywall, rot out joists, and cause mold to grow. What started as a small, innocent leak could turn into a serious problem if it goes unattended for too long.

The best way to keep your home safe during storms is to keep an eye on your gutters and downspouts and ensure that they are draining properly. If you haven't installed gutters or downspouts, now's the time! This will help keep rainwater from flooding through your roofing system into your walls, where it can start doing some serious damage before you know it.


If your home or building experiences damage as a result of a storm, the best thing you can do is hire a professional team to perform storm damage repairs done as soon as possible. The longer you wait, the more likely it is that additional damages will occur.

Need storm damage repairs? Call in the professionals at SERVPRO of Lower Manhattan. We’re here to help you through the entire process. Contact us today to get started.

Having Difficulty Tracking Odors Inside Your Home?

8/8/2022 (Permalink)

Some homeowners find themselves in a situation where an unusual and unpleasant odor is detected on the premises but they are unable to identify the exact source of the smell. Below are some tips that can help you identify the unwanted scent so you can contact the appropriate residential odor removal services.


This has a distinct and unmistakable smell. It could be a sign that your P-trap is dried out. A P-trap consists of the miniature curved portion of piping that aids in creating a seal for the sewage gas which is present behind it. However, the P-trap must be water-filled to produce the needed blockage.

Homeowners that don’t regularly use their sinks might cause the water which usually produces the seal to evaporate and then dry out, causing sewage gases to rise into the home. To prevent this, all you need to do is run water in each drain periodically, about once each month.

Egg Rot

The smell of egg rot or sulfur is definitely not pleasant and is a sign that something is seriously wrong. It usually means you either have an electrical problem or a gas leak. Manufacturers of natural gas are mandated to add a special chemical named mercaptan inside so that it is easier to perform leak detection. When this additive isn’t present, it won’t be possible to smell, taste, or see natural gas. So if you detect the infamous rotten egg smell, the first thing you’ll want to do is check with your gas company.

Aside from gas leaks, the smell of rotted eggs can also result from faulty electrical systems. If you’ve checked for a gas leak and none is present, the next thing you’ll want to do is try shutting down your circuit breaker. Additionally, the smell of rotted eggs might come from running out of hot water. This is because you probably have an aging anode rod that needs to be replaced. Experts recommend replacing anode rods once every five years or so otherwise corrosion can occur, but many property owners are busy, and getting a replacement is easy to forget.

Stale Air

If you notice that the air in your home seems stale, this is often the result of air leakage. Does your home have an attic with recessed lights? If so this form of illumination is susceptible to leakage and if this is the case the leak will need to be sealed.

Fishy Smell

If you don’t have any seafood in your home or garbage, a fishy smell often results from electrical components which are overheating. If the plastic, wiring, or other electrical devices smells like sulfur or rotted fish, this means that you potentially have a dangerous situation on your hand like arcing within a switch or outlet that can lead to a fire. As you can imagine, this is not something you want to handle on your own, as you run the risk of being electrocuted or burned, so it is highly recommended to contact an expert immediately.

Is It Possible To Minimize Hurricane Damage?

8/1/2022 (Permalink)

Hurricanes are a grim reality, particularly if you reside in the Gulf of Mexico or the eastern seaboard. Every year, they number in the double digits. For your family, property, and your home, damage can be costly and severe where the consequences of hurricanes are concerned. Permanent water damage can be caused by flooding that goes untreated. A mold infestation could be introduced into your home.

All is not lost, however. You can minimize hurricane damage. To protect your home, starting today, there's a lot you can do. The next time disaster strikes, you'll be able to relieve stress and save money with the right preventative measures.

Annual Inspections

Every year, you may wish to have a comprehensive home inspection done to make sure you stay on top of hurricane damage risks. Hidden dangers can lurk even if your roof seems sound, structurally. As much as possible, your basement should be watertight.

Flood Insurance

You may not be able to stop a flood, but you should be able to insure your home against the devastation of one. Make sure you have the right kind of insurance in place if you are in an area that experiences torrential rains, tsunamis, hurricanes, and other acts of God.

Safety Proof Your Yard

When you know a hurricane is threatening, prepare your yard. Grills, patio furniture, fallen trees, etc. can become missiles, capable of going through the side of your home or a window during a hurricane.


Electrocution and electrical fires are a serious threat, even amid a rainy hurricane. To decrease electrical fire risks, unplug devices. If water pools in your home, steer clear of it in case it comes in contact with an electrical source.

Roof Safety

Rooftops have been ripped right off of buildings due to hurricane updrafts. During storms, keep your roof tightly in place with specially designed hurricane straps.

Garage Door Safety

To support the garage door and hold it down, on the door jams, at an angle, place several sturdy boards. You may also wish to invest in garage braces.


To get them out of harm's way, relocate window air conditioners, stereos, TVs, computers, and other appliances. The attic is a good place to keep them away from floodwater.

Does Your Home Have a Safe?

To keep all of your important documentation free from harm – even in a flood – invest in a watertight safe. Your attic is a good location for the safe to help keep it away from floodwater.


You can attempt to keep flooding/blowing water out of your home by using sandbags in front of your exterior doors. For maximum protection, put the sandbags around the perimeter of your house, too.


Shattering, sharp glass can be one of the most serious dangers when hurricanes hit. It can damage furniture and floors, destroy walls, and endanger your family. When the forecast becomes dire, you can quickly close window coverings referred to as storm shutters. Don't wait until hurricane season hits to have them installed.

SERVPRO Manhattan – When A Hurricane Leaves Your Home Damaged

When major storms, hurricanes, and other natural disasters damage your home, the cleanup and restoration project that follows can seem daunting. We can help. We are SERVPRO Manhattan. For years, we have been a leader in the restoration industry. We will get to you faster than the competition, send in our highly trained technicians, and offer 24-hour emergency service.

Flood and storm damages require restoration techniques that are highly specialized. Precise equipment is needed for the job. With our expertise and experience, our locally owned and operated business can help restore your home to its former

Understanding Water Damage Causes In Commercial Facilities

6/27/2022 (Permalink)

While water damage can cause significant problems in residential buildings, for commercial facilities the trouble is multiplied since it poses threats to both clients and employees and can also disrupt business operations. Below are some common water damage causes in commercial facilities.

Deteriorating Plumbing or Burst Pipes

If the plumbing within your commercial building is decades old, there is a good chance you’ll sustain water damage at some point. Pipes in particular are vulnerable to cracking and bursting especially during winter when they can freeze. A pipe that becomes covered in rust is also vulnerable. Signs of plumbing problems include a sprinkler system that is leaking or there is leakage from bathroom toilets.

Severe Weather

If you own a commercial building or business in an area that is known for powerful storms such as tornadoes or hurricanes, the structure should be designed to withstand them and you should carry the proper insurance. While it isn’t completely possible to prevent the damage that storms and flooding can cause, there are certain precautions that can be taken, like properly maintaining and cleaning gutters as well as verifying the effectiveness of the drainage unit.

The Roof is Leaking

A roof is designed to protect a building, but because it is the first line of defense and directly exposed to the elements, water might seep in via miniature openings that can be difficult or even impossible to detect with the naked eye. If the leak is continually exposed to liquid, it will grow in size and worsen, which will ultimately magnify the damage. This is why if you, your employees, or customers detect a leak, you should immediately contact a professional for assistance.

The HVAC System Has Malfunctioned

Like all machines, building HVAC systems are subject to wear and tear as time passes and this will ultimately inhibit their performance. When your cooling/heated system stops operating in the manner designed, cracks or leaks can appear within its drains and pipes. This in turn will lead to the leakage of liquid outside the unit which can get all over the floor and become a slip and fall hazard.

The Windows Are Damaged

Like the roof, your windows play a key role in preventing moisture and the elements from entering the building. However, in order to do this effectively, the window must remain sealed. Should the seal become cracked or damaged, this creates a scenario where unwanted liquid and moisture will get inside, where it can damage ceilings, walls, and floors, and potentially create mold issues if not handled promptly. This is why experts recommend inspecting every seal and window and if problems are found they should be fixed immediately.

Why It Is Important to Hire a Professional

While some homeowners attempt to resolve water damage themselves to save money, this is definitely not recommended for commercial establishments. By hiring a company like SERVPRO, you’ll be working with professionals who have been specifically trained to handle these issues and because of their speed and equipment, they will get your business up and running again as soon as possible.

Learn How To Recover Quickly From A Fire Disaster

4/26/2022 (Permalink)

Realistically, no one can ever be really prepared for a house fire or any form of disaster. It can literally start for various reasons, at anytime and anywhere - it’s truly one of the worst tragedies which can occur to anyone. While we hope you would never have to experience it, you have to prepare to get ready for it. Here are some tips on how you can hasten your restoration process after a fire disaster.

Contact Your Insurance Agent as Early as Possible

The first thing after the aftermath should be to call your insurance agent to inform them of the incident so they can communicate the details of your coverage. Ensure that certain policy inclusions are not overlooked like temporary accommodation assistances. You would have to also discuss the claims process and inform the agent of your intention to engage fire restoration services. Wait for approval from your insurance company before going ahead with any decision.

Ask for A Copy of The Fire Report

The fire report consists of the crucial details and information that are essential in your process of the insurance claim. Do request to make a copy of it, it wouldn’t be a problem since fire reports are public documents.

Start The Mitigation Process

After a fire, there are many damages to the property that may potentially pose a health or safety risk for you. While it’s essential to start the mitigation process early, you should let a fire damage mitigation professional handle it for you as it’s not something you can do by yourself.

Keep A Record of All The Damaged Items

A typical homeowner’s insurance will cover the costs of replacing your damaged items. Insurers usually request an inventory list of your damaged personal items due to the fire. As you do that, take photographs of your items for additional proof. Wherever possible, include any online statements, brief descriptions, prices, and dates of purchase.

If you lose important documents like your passport, driver’s license, deeds, titles, and birth certificates, replace them immediately. Some of them are needed in your claims process.

Clean Your Property And Move Undamaged Items

Start the first phase of cleaning which is removing the soot, dust, and smoke odor that remain trapped in the surfaces. Usually, the odors are quite stubborn and do require professionals with the necessary equipment to completely remove the odor from your home. Them, segregate your undamaged items from those severely damaged, to set them up for cleaning. Otherwise, you should dispose of those that have been soaked in water or too badly burnt.

Specialized Clean-up And Restoration Services at SERVPRO of Lower Manhattan/Financial District

If your home has suffered from fire damage, you’ll need an expert to guide you through this. At SERVPRO of Lower Manhattan/Financial District, we are highly experienced, specialists in fire and water damage restoration for your home, with the necessary advanced training and equipment. We assure you and your family will be treated with respect and empathy while ensuring your home will be restored with care.

What You Need To Know About Leaking Dishwashers

4/26/2022 (Permalink)

Both commercial and residential property owners may encounter leaking dishwashers at some point. Before the issue can be resolved by SERVPRO technicians, you’ll need to unplug it then deactivate its circuit breaker. Additionally, be sure your watered supply valve has been closed, which can usually be located beneath your kitchen sink. Below are some common reasons dishwashers leak.

The Connections Are Damaged or Loose

Dishwashers are made with hoses, valves, and connections that are vulnerable to becoming loose or damaged as time passes. If you notice that the valves or hoses have become cracked or defective, they will need to be replaced, and it is important to ensure the clamps are of the proper size and have the strength needed to keep each hose in position even under pressure.

Your Float Switch Is No Longer Working

The float assembly is an important dishwasher component that uses a float switch and floats for the regulation of internal liquid levels during rinse and washes cycles. Once the dishwasher has completed its cycles, its float is supposed to lift up with rising liquid. After researching a specific height, it must trigger a float switch to deactivate the water. However, should the switch become faulty, its water level may become too high, resulting in leakage and mold. The solution to this problem is replacing the faulty float switch, but doing it yourself can be challenging.

The Dishwasher’s Door is Leaking

If you notice liquid pooling right beneath the dishwasher’s door, this could be a sign that the door itself is the source of the leak. Its latch might be loose or bent, which is preventing it from functioning normally. A screwdriver can be used for tightening the latch and allowing the door to close completely. In extreme cases, it might become necessary to buy and then install a brand new latch unit. If the gasket is damaged, it will have to be replaced, but the replacement should be soaked in warm and soapy water first so that it has greater flexibility and is simpler to manipulate when installing.

You’re Using Incorrect Detergent

This is a common mistake made by those who are not familiar with dishwashers. Standard soap will foam up excessively and because many dishwashers can’t handle it, leaks are the inevitable result. The solution to this problem is to review the dish soap you’re currently using and make sure it is compatible with your dishwasher. If you aren’t sure, read the manual that came with the machine and if you’ve lost it you can probably find a digital version online at the manufacturer’s website.

Your Dishwasher’s Spray Arm Has Malfunctioned

The dishwasher’s spray arm will spin during rinse and wash cycles, spraying the water onto the contents inside. However, if the dishwasher is improperly loaded or overcrowded, the dishes and utensils might block its arm, which won’t be able to correctly rotate since it’s become damaged or dislodged resulting in leakage. If this is the case you’ll probably have to buy and install a brand new spray arm, which can be purchased online.