What our Customers say...


Marcos was great! 

SERVPRO is a one of a kind company. First heard of them when I saw a commercial on tv. Then I called them when I had a small kitchen fire. They really are the best!

SERVPRO of Lower Manhattan came after a tenant of mine moved out; she had animals so we needed the carpets cleaned. They did an awesome job getting the stains and smell out.

Everything was very good.

Marcos, Angad, Raheem, Ricardo, these men are all gentleman and professional. I was happy they were there to help me with my job. 

SERVPRO was very resourceful and professional. I would recommend their services! 

I can't thank the management and the workers of SERVPRO anymore.... I unfortunately had a leak under the crawl space of my kitchen and the only way to clean up the entire mess from the waste pipe that broke was to remove my kitchen. The workers worked tirelessly on a very hard job and obviously not a pleasant one . But they did it anyway. They were very courteous and polite to my family and put up with all my phone calls and had answers to my worries and concerns. If you're ever in the unfortunate event that you need a company like this to bail you out of a problem , do not hesitate to call them up. And a shout-out goes to Damon , Jose , George and Maribel for the very hard work.....

SERVPRO eliminated all the mold I had in my apartment and I haven't had a problem since! Definitely my go to restoration company.

There was a grease fire in my kitchen that left me with a list of problems. SERVPRO helped me complete my list and for that I want to thank them!! They have a great crew over there.

I had bad water damage after a storm and I just wanted to thank SERVPRO of Hoboken / Lower Manhattan for their fast and reliable service. 

The two guys that came to my home on Saturday were tremendous. Unfortunately, I do not remember their names but they were professional. They explained the steps that they were going to take and stopped in the process to explain everything they were doing. They cleaned up the mess and were quick. When they left, I was totally confident that the job was handled correctly. 

SERVPRO is professional and offers nothing but the best in terms of service and customer service.  I can always trust them to get the job done. 

I can rely on this crew any time of day under any circumstance. They are fast and reliable. 

SERVPRO really knows what they're doing when it comes to cleaning up and disposing of bio-hazardous materials. I recommend them to anyone looking for quality service. 

Never expected SERVPRO to be as good as they were! Safe to say I'm sticking with them.

Water was backed up in my business and caused problems all through the first floor and basement to the point where I was standing in water. SERVPRO of Hoboken/ Union City and SERVPRO of Lower Manhattan made it possible for my business to be up and running again.

SERVPRO cleaned up my business very nicely. They absolutely know what they're doing.  

I have to give SERVPRO credit for fearlessly getting the job done, regardless of how messy!

If you're looking for a personable team that gets the job done, SERVPRO is definitely the choice to make. 

SERVPRO really offers one of a kind service. They're always my first choice. 

I needed someone to get to my house within a short window of time and SERVPRO sticks to their 24 hour service. They're always so willing to help out and that is what anyone in a restoration business should provide their customers. 

SERVPRO does everything they say they're going to do and so much more. They came to my home after it was affected by a bad storm. Don't know what I'd do without them. 

I never knew SERVPRO does as much as they do! I would definitely not hesitate to call them with any questions you have. Great service with a personable staff.

After a huge storm passed through Hoboken, my local business was hit pretty hard. Thankfully I had access to SERVPRO Hoboken/Union City and SERVPRO of Lower Manhattan's number. I called them and the woman on the phone guided me through the steps I needed to take. I am so happy with the service they provided and you really won't find honest quality like that anywhere else.

SERVPRO of Hoboken/Union City and Lower Manhattan is a one of a kind! I feel like their team works really well together. They've got a good thing going on. 

Definitely recommend these guys for bigger jobs. Their team is so capable and reliable. 

This was my first time using SERVPRO Hoboken/Union City and SERVPRO of Lower Manhattan. Before them, I was weary about restoration companies. They stay true to their promise of making everything look brand new again. I'm definitely going to be a returning customer! 

I love Darlene who answers calls in the SERVPRO Hoboken/ Union City and SERVPRO of Lower Manhattan office. She gives callers such great customer service.

SERVPRO came in when I called them for newly discovered mold in my apartment. They offer reliable service; upon completing the job the mold never returned. I'm so thankful they really know what they're doing.

Mold always tends to sneak up on you. When I found a scary amount in my basement I was nothing but overwhelmed. The crew at SERVPRO Hoboken/ Union city and SERVPRO of Lower Manhattan had my problem under control before I knew it. I consider myself lucky to have such quality service so close to home. 

This is the second time I've used SERVPRO Hoboken/ Union City and SERVPRO of Lower Manhattan I am just as pleased as the first time around. A pipe burst in my home and left water everywhere. The crew at SERVPRO came into my home and cleaned up the mess really well. I know I'll call them the third time around too. 

SERVPRO of Hoboken/ Union City and SERVPRO of Lower Manhattan came out the same day I called to give me an estimate on the damage. I really appreciate this specifically because it was that much less time I had to worry about all the damage. They cleaned up the water in my apartment quicker than I anticipated. All in all I have to say they have speedy and quality service.

No one does it better than SERVPRO! 

I had a serious case of mold growing in the pantry of my kitchen. I heard about SERVPRO Hoboken/ Union City and SERVPRO of Lower Manhattan from a good friend of mine. Safe to say she remains a good friend for leading me to SERVPRO! They did an awesome job getting rid of my mold and gave me tips to preventing it in the future. 

Desperately needed my rugs to get cleaned, and they restored them back to new!! I was a little weary of calling because I was not sure if that actually was a service provided. Luckily it was, I feel like SERVPRO is always up for the challenge. 

I absolutely love SERVPRO of Hoboken/ Union City and SERVPRO of Lower Manhattan. Not only did they get the job done but their crew was professional and personable at the same time.

Fast and reliable service.

A pipe burst in my apartment and within minutes there was inches of water on the ground. I called SERVPRO of Lower Manhattan in a state of panic and they reassured me over the phone that they deal with this type of thing all the time and they knew how to handle it. They sent a crew over and used machines to pick up the water and then get rid of it. I'm very impressed with the level of expertise they provided.

I just want to write that SERVPRO of Hoboken/Union City definitely sticks to their motto that they make it like it never even happened!!

I left my house in the care of someone else for a period of time. When I returned the condition of my house was absolutely disgusting. I saw an AD for SERVPRO's services and their crew came over the same day to do an estimate. Loved their work, I know who to call next time around. 

There was a small electrical fire in my apartment that caused a bit of notable damage. SERVPRO came in and fixed everything like there was never a problem to begin with. I would recommend them to anyone. 

I had this really bad fire late in the summer. I didn't know who to call for the cleanup. One of my coworkers suggested I call SERVPRO Hoboken/Union City and SERVPRO of Lower Manhattan because she's used them before. I took her advice and I'm so glad I did. 

There was a bad accident in my apartment that left debris that were unsafe to be exposed to. SERVPRO of Hoboken/ Union City and SERVPRO of Lower Manhattan told me they could handle the situation. This is exactly what they did; their crew came in and properly disposed of all the toxins. They know what they're doing I couldn't have asked for better service than what I received. 

I recently moved to Jersey City and I don't know too many people here. So when I found myself with busted pipes you can imagine the state of confusion I was in as to what my next move was. My uncle suggested I try SERVPRO Hoboken/ Union City and SERVPRO of Lower Manhattan. Let me tell you how glad I am that I did. The job was finished in half the time I thought it would take and everyone I came in contact with whether on the phone or in person was so kind to me. 

All the drains in my bathroom got backed up and created this really foul odor. SERVPRO fixed the pipes AND the odor. They are my go to. 

I didn't know SERVPRO offered as many services as they do. They helped clear the hoarding in my mother's place making my life a million times easier. I can't say thank you enough.

When I found myself in a panic/state of fear SERVPRO assured me via a phone call that my damage was nothing they couldn't handle. The woman on the phone was very polite to me. Great customer service. 

My family and I just wanted to extend a huge thank you to SERVPRO for the service they provided us with. I've never seen such organized teamwork and I definitely recommend them anytime. 

SERVPRO cleaned my ducts I neglected for too long. They truly are the best when it comes to this stuff. I can now breathe a sigh of relief knowing my ducts are spotless. 

I called SERVPRO Hoboken/ Union City and SERVPRO of Lower Manhattan  to clean my carpeting. They made it look brand new again and I'm so pleased with their work. 

After a bad storm I had major flooding on the first level of my house. I had seen a billboard for SERVPRO and decided to give them a call. Thankfully, they asked me a number of different questions on the phone so they knew exactly what the problem was. They got rid of all the water in a timely manner. I'm really happy with my choice. 

The crew that came to my apartment was quick with their work and efficient. It's good knowing I have such reliable service so close to me. 

I've used SERVPRO of Hoboken/ Union City and SERVPRO of Lower Manhattan for the last three years and I'm finally getting around to giving them some recognition. If you're looking for quality service this is the place to go. 

Heard about SERVPRO from a friend and I'm definitely glad I chose them to help me. The crew was very punctual.

 I had a bad fire that completely destroyed my front deck. The guys over at SERVPRO Hoboken / Union City SERVPRO of Lower Manhattan were on time and definitely knew what they were doing. They were finished before I knew it. I'm definitely going with them the next time around. 

"I am the owner of a popular Downtown Jersey City barbershop, which underwent significant flood damage this past weekend. We came into the shop in the morning to find about 2 inches of water on the floor, a result of a neighboring business's sump pump shorting overnight. I called SERVPRO and they were there promptly with what seemed an army of a crew dressed in green. They attacked my barbershop, were very careful not to damage anything and kept me posted on every step of the process."

I needed cleaning from construction done in a warehouse and was very hesitant to call SERVPRO due to the large size of the warehouse. I was not sure SERVPRO would be able to get the job done. However, I was very wrong and they came with all their guys and the warehouse ended up cleaner than I expected. SERVPRO got the job done!

"Just wanted to let you know that Damon Tosado is great. I am dealing with some very difficult unit owners and he is being extremely helpful and patient. Make sure you give him a big holiday bonus."

"There was partial construction in my home and a layer of dust surrounded everything! I called SERVPRO and they cleaned up the dust! They left my house very clean and smelling fresh. SERVPRO was great and knew I was very particular about my valuable belongings. They remained in constant contact with me and I never had issues with the service!"

"There was partial construction in my home and a layer of dust surrounded everything! I called SERVPRO and they cleaned up the dust! They left my house very clean and smelling fresh. SERVPRO was great and knew I was very particular about my valuable belongings. They remained in constant contact with me and I never had issues with the service!"

"Thank you for all your help. you guys were awesome to work with."

"Recently, my elderly mother and I experienced a vertical flood stemming from a broken water main pipe in the third floor condo above us. Needless to say, gravity brought that water straight down into our first floor condo! We cannot praise enough the SERVPRO® team who came to our rescue. Please let Damon Tosada, Steve Roberts, Raheem Coleman, and Bryan Wartel know just how much they were and are appreciated."

"We had a dust and pollen problem which was a scary situation since my daughter and I have allergies. I needed a heavy cleaning so I called SERVPRO of Hoboken/Union City and SERVPRO of Lower Manhattan they came to my rescue. Great job SERVPRO! My family thanks you a million!"

"SERVPRO of Hoboken/Union City and SERVPRO of Lower Manhattan was such a great service and understood the difficult time that I was going through with the passing of my relative. My relative passed away in his home and SERVPRO did a cleanup. They were very understanding and overlooked each step of the process with care. I appreciate everything they've done for me."

"I called SERVPRO in because sewage water backed up into my basement. The water smelled horrible and there was 5-6 inches covering the entire basement. The guys SERVPRO sent over were extremely nice and professional. They managed to clear all of the water out including the smell. I recommend them for any disasters! THANKS SERVPRO!"

SERVPRO is always professional and offers the best service and customer service.

"SERVPRO was great! We had an HVAC pipe snap and flooded our kitchen very bad with contaminated water. SERVPRO was able to come immediately. They cleaned everything up and used machines to dry out the walls.

The workers were sympathetic, very professional and intelligent., allowing us to relax.

If you live in the area, I would keep this number in your phone in case something was to happen!"

"I live in Manhattan and these are the guys my property manager called when it rained in March. They were quick to respond and fast at cleaning up all of the water. The drying equipment had to stay for a few days, but I spoke to the owner and he explained the entire process to me making me feel very comfortable. I hope this never happens again, but if it does, I would use SERVPRO for sure."

"I called SERVPRO at the recommendation of a friend. I had an incident with a candle that caused a lot of soot damage in my condo. The team responded was extremely polite and knowledgeable. They were great and I would recommend them to anyone else who had an issue."

"I had a pipe burst during the winter months and it rained in my apartment. SERVPRO came in and saved my home."

"I called SERVPRO in for a post construction cleanup. I was prepared for a long haul of cleaning and excuses as my contractors did during the remodel of my home, but i was far from mistaken, They were respectful, understanding and curtious. I couldn't have asked for a better company."

"SERVPRO did an amazing job. it was like it never even happened. Thank you guys for getting to my fathers estate quickly, and thank you for all your help. it was greatly appreciated."



"SERVPRO was awesome!"