Recent Commercial Posts

Top Tips To Protect Your Business From Storm Damage

8/26/2021 (Permalink)

From snowstorms and freezing temperatures to heavy rainfall and high winds, weather can be completely unpredictable. No matter how many high-tech machines and trained individuals try, determining what the weather will do at any given moment is dicey at best.

For that very reason, preparing for storm damage is crucial – especially in areas where storms are prevalent and severe. Whether your business is a butcher shop, a gym, a salon, an office building, or what have you, it's best to be prepared just in case the big one hits. For the well-being and safety of your customers and staff, you must protect your business premises whenever and wherever possible. But how do you do that?

During difficult weather conditions, your customers and staff can better be protected if you take into consideration the following advice.

Storm Insurance

The direct effects of a storm on your physical building may not be covered by certain insurance policies. If, while they are on your premises, something happens to staff members or customers as a result of bad weather, they are likely covered, however.

Check with your insurance provider to see what kind of plan you need in place – if any is available – to protect you, your building, and your business against the devastation brought on by a possible storm.

Storm Preparation

Though it's not always possible, the best course of action in preparing for a storm is knowing when one is coming. In many cases, areas prone to severe weather have set up warning systems in the pursuit of storm preparation and safety. If need be, always have a source of weather updates on at your business when severe weather threatens (a weather app, the weather channel on a TV screen, etc.).

You should have a business continuity plan in place to appropriately prepare for a storm. You could end up being without phone service and/or Internet for days. What is “business continuity”? It means that your business will be able to quickly resume business functions or maintain them in the event of a storm or other major disruption. It's a backup plan. Make sure things like the following are covered by your business continuity plan:

  • Arrangements for a power backup.
  • Details involving emergency contacts.
  • A clear definition of who is responsible for anything and everything.
  • What to do with stock, equipment, etc.
  • Business processes.

One of the biggest things to remember is that safety comes first. Machines, desks, and even some paperwork can be replaced (especially if it's stored digitally). People cannot be replaced. Keep your customers, yourself, and your staff safe at all costs.

Floods

 To help minimize water damage, here are some things you can do if your area is prone to flooding:

  • Keep a sandbag supply handy.
  • Replace old, broken/deteriorated bricks.
  • Replace faulty wooden doors and window frames.
  • Move things that should never get wet to the second floor or up on a shelf.
  • In your bathroom and kitchen, use water resistant materials.
  • To at least 1.5 m above the floor, raise electrical devices, wiring, fuse boxes, sockets, etc.

If there's already a flood warning:

  • Should the worst happen, make sure you have copies of important documents stored digitally.
  • Move stock, equipment, and valuable items to the second floor if not already done. This includes insurance documents, title deeds, and other important paperwork.
  • In areas where water can enter the property, put down your sandbags.
  • Turn off your water supply, electricity, and gas.

Got Storm Damage? Count on SERVPRO of Lower Manhattan/Financial District!

If you can get a handle on storm damage protection before the next storm, all the better. But if you've already experienced storm damage and need someone for restoration and cleanup, contact the experienced, knowledgeable professionals at SERVPRO. We have advanced cleaning and restoration equipment, are locally owned and operated, and have become a trusted leader in the industry of restoration. Compared to others, “We get there faster to any size disaster!”

Contact us today if you need help. We offer 24-hour emergency service.

How Does A Dirty Storefront Affect Your Retail Business?

8/25/2021 (Permalink)

Here’s a question we’d like to pose to business owners with a brick-and-mortar shop: "Do you think customers care, or even notice, if you have a dirty storefront?"

If you are a business owner/operator, undoubtedly, you work to operate a business that is profitable. In doing so, you likely pay a great deal of attention to offering competitive costs, providing excellent service, and more. But what about your business's appearance? We're not talking about business cards and logo here, but rather, your store location’s physical appearance. When it comes to the decision a customer makes as to whether or not to walk through the door of your store, how much of an impact do you suppose the appearance of your storefront has?

It may matter more than you ever imagined!

Attracting New Customers with a Clean Storefront

Rather than having a potential customer walk right by your business when they see your storefront, you want them to be encouraged to enter. Once inside, you can thrill them with matchless products, a professional presentation, and more. However, you'll never get them through the door and land a sale with a dirty storefront.

Should your potential customers judge a book by its cover? Of course not. But we all do it.

Before people decide to stop into a shop, how many of them do you think make a snap judgment based on exterior appearance alone? The answer: 95%! A generally unappealing storefront, for whatever reason, is to blame for approximately two thirds of consumers not entering a business. A dirty storefront, specifically, has caused more than half of consumers not to bother walking through the door. Do you want that to be your store? Of course not.

For that reason, and many more, consider hiring a professional retail cleaning service to thoroughly clean your storefront. As a business owner, you have enough to worry about, after all. Let the experts handle it.

Keeping Existing Customers with a Clean Storefront

You will be judged on more than just your appearance once a customer has visited you for the first time. How many customers do you think never returned to a business location because their expectations simply were not met? The answer: 80%. Customer retention is crucial.

Quality service, where customer retention is concerned, is the most important factor. Due to poor customer service, the number of people who never again visit a business is 68%. If, the first time a customer visits you, they can't find what they’re looking for, 53% of them won’t come back. The number of customers who will never darken your door again if your store isn't clean equals approximately 32%.

A dirty storefront could be eliminating the possibility of 1/3 of first-time visitors returning!

People won't be encouraged to look elsewhere if you satisfy them with cleanliness, good organization, and excellent service.

Need Your Dirty Storefront Cleaned Up? Contact SERVPRO of Lower Manhattan/Financial District!

Whether the grime and stains dirtying up your storefront are fresh, have been there a while, are the result of a disaster, or are from normal everyday wear and tear, we can help. In fact, when you need cleanup and restoration – whether it's routine or after most any disaster – the best move you can make is to contact the experienced, knowledgeable professionals at SERVPRO of Lower Manhattan/Financial District. We are not only a trusted leader in the industry of restoration and cleanup, but we also employ advanced cleaning and restoration techniques.

SERVPRO offers odor removal, cleaning drapes and blinds, taking care of walls, floors, and ceilings, cleaning upholstery and carpet, biohazard cleanup, and HVAC/air duct cleaning. Does your place of business need any of these types of services? If so, we've got you covered.

 Contact us today – a locally owned and operated company – if you need help. We offer 24-hour emergency service.

Understanding Commercial Carpet Cleaning After Fire Damage

7/21/2021 (Permalink)

Every year, there are close to 1.5 million fires that occur in the United States alone. Judging from the sheer number of cases, fire damage is a common problem that many businesses have to deal with. Fire is an important part of lives but it can be extremely detrimental to our lives when we lose control of it. Fire damage has resulted in many people losing their businesses and their assets ruined permanently. As such, if you have a wall-to-wall carpet that has been affected by fire damage, this article will explain about the carpet cleaning process and what can be done to mitigate the damage that has been done.

Level of Difficulty

Your business or corporate property, you might not even know where to start when it comes to cleaning after fire damage has been sustained. However, when addressing the issue of difficulty when cleaning commercial carpets, it is dependent on the extent of damage that has been done and the type of damage. If your carpet is merely affected by the smoke, then the chances are that it will be much easier to clean. On the other hand, if your carpet or upholstery has been damaged by a combination of water, dirt and heat, then the process of cleaning will definitely be more complicated and difficult.

Cleaning Process

If you make the wise choice to hire a professional to clean the carpet after fire damage, then it is best that you are aware of the carpet cleaning process. The process usually involves the sanitizing of the carpet and mitigating any damage that has been caused by debris and smoke as a result of the fire. Before anything can be done, the carpet will be sanitized using the proper cleaning agents, in order to prevent the growth of fungi and bacteria which might cause adverse health effects. The sanitation will also help to remove the remaining dirt that are stuck in the fibers of your carpet. After ridding your carpet of these unwanted items, it is then necessary to apply anti-odor chemicals to it. This will help to eradicate the odor of smoke, which can be extremely overwhelming if it is not dealt with properly.

Carpets that Cannot be Restored

If you see that your carpet has already sustained substantial damage from things like heat or water, then there is a high chance that you might have to get it replaced. When carpets are exposed to extremely high temperatures, the fibers can be damaged permanently. If you are dealing with upholstery, the internal wood or metal components might also be structurally compromised.

Conversely, if your carpet has been exposed to too much water, it might remove the adhesives that bind it to the flooring. In cases where the carpet gets too wet, its padding can become saturated. Unfortunately this damage is irreversible and the only way to fix the problem is to replace it with a new one.

Commercial Property Owners Should Take Note Of Humidity Levels

6/27/2021 (Permalink)

Mold damage is something every commercial property owner would worry about because of how susceptible any space can be to mold growth and how much it would cost them when it comes to business. Depending on the area that you are located in, some parts of your country may have more humidity while others have a dryer climate. The humidity refers to the amount of moisture in the air and a high level of humidity will result in a higher possibility of mold growth in your space. The ability to control the amount of moisture that gets indoors is the key to controlling humidity levels which leads to the risk of your commercial property getting mold.

When the environment is damp and there is a presence of organic material such as wood, paneling, drywall paper backing and other material that used to be alive, this is when mold will thrive. Mold growth increases when such areas have a relative humidity of 60% and above, which is easy to reach when commercial property owners are not careful to check and maintain the area on a regular basis. When mold starts to consume these organic materials, mold spores are shot into the air resulting in a damp or musty smell. Apart from causing bad air quality which can cause allergies and respiratory problems for tenants, this is also very damaging for building materials. There is hence a need for to pay close attention of humidity levels in your commercial property to protect building materials especially evaporator coils, and to improve indoor air quality.

What Causes Humidity Issues?

One of the common causes for high humidity issues is from the ventilation and make-up air since they carry the biggest humidification load. The second most common problem for severe moisture issues is when outdoor air that is humid is pulled through the exterior wall through accidental suction. This suction is typically formed from exhaust ducts or unsealed return air. If these two factors are not why your property is experiencing high humidity level, you could also check for water seepage where there is dampness in the walls and foundation of your building. There is a possibility of water seeping into your building through joints in the concrete foundation. These will lead to fungal growth and when the moisture seeps in and comes into contact with organic building materials, mold will grow.

What You can do to Get Rid of Humidity

Our team of experts and professionals here at SERVPRO in lower Manhattan are licensed and well-trained to assist you in checking your commercial property for humidity levels as well as carry out dehumidification services. We take pride in helping you enjoy a peace of mind with our dehumidification solutions and strive for you to enjoy running your business worry-free of mold and humidity issues in your commercial property. Our one-stop solution also includes other services such as cleaning and garden maintenance for the total maintenance of your commercial property. contact us now for any queries or to simply book an appointment with our consultants today!

Graffiti Problems That Businesses Face

4/12/2021 (Permalink)

If your business has constantly been getting affected by graffiti problems, you must have undergone a lot of stress as cleaning up graffiti often involves a lot of work. Instead of doing everything on your own and getting distracted from your business operations, why not consider hiring a professional cleaning team? They can get the job done as swiftly but with much more convenience for you. Continue reading the article to learn more about the implications of graffiti and how you can prevent them.

Common Problems Caused by Graffiti

Graffiti usually consists of illegible scribbles which often lead to various issues for businesses. Some of the issues are as follows:

Putting in Effort and Spending Money to Clean It Up

When graffiti appears on the exterior of your business, you have to put in effort to clean it up with chemicals. This costs money and affects your operations.

Graffiti Causes Damage to Exterior

Some materials that are used to draw graffiti can be cleaned up pretty easily with a power washer or simply being painted over. However, that is not always the case. Several exterior materials which are porous such as brick walls may disintegrate under the pressure of a power washer. They are also more likely to absorb spray paint which makes them trickier to clean without damaging the outer layer.

Graffiti Spoils Your Business Reputation

A business that is covered in graffiti may be off-putting for patrons. It may appear as though you do not care enough about your reputation by letting your business exterior be left unattended. This is why it is essential for exterior wall cleaning to be done as soon as you find graffiti on it.

Preventing Graffiti on Your Business Exterior

There are several ways you can follow to actually help prevent graffiti from being drawn on your business premises. Below are some tips that you can consider:

Installing Automatic Lighting

Add an automatic lighting system around your premises especially where vandalism is common. Lights that switch on automatically upon detecting motion can help to deter vandals. Graffiti artists prefer to work in an environment where they are less likely to get caught, so a lighted area is definitely not a feasible setting to express their creativity.

Putting Up Signs

Put up signs informing vandals that your premises are installed with security cameras that are watching them around the clock. This will deter them as they do not want to be prosecuted.

Adding Anti-Graffiti Layers

If it has been getting increasingly common for your business to be scribbled with graffiti, you may consider applying a layer of anti-graffiti coating. Such products can help to create a clear protective barrier which will prevent graffiti material from sticking onto the surface. This will also make cleaning so much easier.

Adding Exterior Barriers

If you own the land outside your business premises, you can add barriers that can prevent vandals from getting inside. There are different types and sizes of barriers that you can choose from to suit the needs of your business.

Top Tips for Storm Damage Recovery

3/10/2021 (Permalink)

Top Tips for Storm Damage Recovery

It is easy to be overwhelmed by what is left to tackle after the storm has hit you hard. Do not despair as help is on its way. First and foremost, prepare yourself for what is about to come up next to be able to handle the storm damage aftermath with grace and great knowledge.

Educating Yourself

Be sure to know your rights and what you are entitled to as a homeowner. Since you first moved into your current house, have you ever had a need to replace the roof and how many occasions have you ever followed up with an insurance claim?

Always know how and when to file a claim. After the disaster situation has settled, contact your insurer to find out what your options are. Notify them of your current state and what are the subsequent steps to be taken before a claim can be made. Do not hesitate to get into details by inquiring regarding every aspect of your insurance coverage including any reports, cash value, deductibles, depreciation, and more.

Selecting a Contractor

This is not the time to be naïve especially when there are plenty of people out there waiting to take advantage of your vulnerable situation. Just about anyone can claim that they are a contractor. Thus, adequate research is necessary to ensure you get ahold of a licensed contractor who is certified to work within your city with necessary permits on hand.

Assessing the Damage

Look around every nook and cranny of your property to roughly estimate the scale of the losses as an entirety. Inspect your front and back yards as well for damages incurred on any structures or furniture pieces. If your vehicle had been parked outside, consider that as a separate section out of your total damages as its insurance claim will fall under a different category.

Filing the Claim

Once you are confident that the situation is well under control, go ahead and file the loss claim. This warrants an adjuster to pay a visit to the damaged property to assess the losses thoroughly. An evaluation report will be generated to be submitted to your insurer for a reimbursement. Once the settlement amount is well underway, it is time to launch the restoration project. The earlier you get the contractor starting work on your property, the faster you can settle down and allow things to fall back into place like before.

Remember that you are not alone! Never let yourself fall into an even bigger predicament by allowing the problem to drag on and cause your property condition to deteriorate further. Take control and take matters into your own hands! Nothing is impossible with professional help around.

Here at SERVPRO, our experts understand that time is of the essence when dealing with storm damage. Work with our team of professionals to formulate a plan to get your storm damage problems well under control to get you back on track! 

Commercial Business StoreFront Cleanup

3/10/2021 (Permalink)

Here at SERVPRO of Lower Manhattan/Financial  District ,we understand how badly some instances can affect our customers. This particular case is one of one individual projecting damage onto a place of business by fecal matter. This job is not one of our common jobs but we take care of a long list of items here at SERVPRO. We are here to alleviate that stress and restore your home or business back to the way it once was prior to the damage. We cover both commercial and residential damages. Our crew went into the job and power washed the main issue to get to the root of the problem. Our crew followed standard procedure with this type of issue. Our customer was very satisfied with the results. Pictured here is what the place looked like before we cleaned and sanitized the area.

Damage to Commercial Property

8/29/2020 (Permalink)

This is what the front of the structure looked like before our serivces. This photo indicates where the damages were prior to our cleaning.

Here at SERVPRO of Lower Manhattan, we understand how badly some instances can affect our customers. This particular case is one of one individual projecting damage onto a place of business by fecal matter. This job is not one of our common jobs but we take care of a long list of items here at SERVPRO. We are here to alleviate that stress and restore your home or business back to the way it once was prior to the damage. We cover both commercial and residential damages. Our crew went into the job and power washed the main issue to get to the root of the problem. Our crew followed standard procedure with this type of issue. Our customer was very satisfied with the results. Pictured here is what the place looked like before we cleaned and sanitized the area. 

SERVPRO: Helping The Community

8/29/2020 (Permalink)

Daycare space prior to our cleaning services. We love helping our community take steps towards a higher standard of clean.

When a local daycare called us to help with an issue they were having with mold and water damage we were more than happy to help. We want our customers to be aware that no matter what size of the job we are #heretohelp. A goal of ours is to aide those in need regardless of if you’re dealing with a residential or commercial size issue. Our crew went in with the proper SERVPRO tools they needed to help remove all the problems the daycare had that were leading to problems. When anyone has an issue, it is a big deal for us. This job was especially serious to us because the children were present to these conditions. To prevent future health issues, we made sure the job was done quickly and efficiently.

5 Common Upholstery Cleaning Mistakes

7/17/2020 (Permalink)

Sofas and mattresses are one of the most important items in your house. They are places you sit and sleep at and therefore, it is pertinent that you take proper care of them so as to ensure the overall health of your home. Keeping your house clean and healthy will improve the quality of indoor air, making it a much better environment overall for you and your loved ones.

Cleaning sofas and mattresses are pretty straightforward and easy, as long as you follow the guidelines given by the manufacturers. However, not many homeowners follow the guidelines and ended up making huge mistakes that can damage their furniture. Read on to learn about the top 5 most common upholstery cleaning mistakes people make, and how you can avoid them.

Ignoring the Guidelines Given by The Manufacturer

Usually, directions will be given by the manufacturer on the product labels on how you can clean your furniture. Sales assistants at the furniture store will also advise you on the kind of maintenance needed for your furniture when you purchase the product. Different materials would require a different kinds of cleaning techniques and therefore it is important that you follow the guidelines given so as to keep your furniture in tip-top condition for as long as possible. Failure to follow them may result in you making an irreversible mistake on your upholstery.

Using the Wrong Products for Cleaning

Not all cleaning products are suitable for your upholstery. You have to read the label on your cleaning product to make sure that the product does not pose any risk to the upholstery. Not only will the hazardous product damage your furniture, but it may also even cause health problems such as skin rashes, breathing problems, or eye irritation. To ensure the health of your loved one, make sure to read the label on your furniture to see what products are right for your furniture. If you are still unsure which product to use, do contact your furniture manufacturer or retailer for product recommendation.

Soaking Your Furniture With Water

The biggest mistake homeowners are likely to make would be to soak your upholstery with water. Water may remain in your furniture, causing mold to grow over time. Mold growth is especially bad for furniture and can cause many health effects too.

Not Hiring the Professionals

Many people think that they can clean their furniture themselves and do need to hire a professional upholstery cleaning company because it is too expensive. However, this is not the case. Cleaning your upholstery yourselves may dirty and damage your furniture even more. If your furniture is frequently dirtied, it would be better to engage a professional to help you. An upholstery cleaning service provider can make sure to remove all stains, dirt, and bad odors from your furniture, making it as new as when you first bought it.

Hiring the Wrong Professionals

Yes, you should hire a professional to clean your furniture. But you have to hire the right one. If not, you may end up damaging your furniture or having to pay more to get the work redone. Therefore, do research carefully when finding an upholstery cleaning company. You can get some recommendations from your furniture retailers as they would understand the furniture better. It is also good to find out the type of cleaning products and techniques your cleaning service provider use, and whether it is suitable for your furniture.

SERVPRO has over 40 years of experience in the cleaning industry. Their team of professionals is trained to the highest standards and only uses the best cleaning equipment. To learn more about their cleaning services, contact them here!

Commercial Mold

6/27/2020 (Permalink)

The mold is present in the upper right corner of the floor. Visual representation of the mold that was present.

One of our clients maintains a huge resident building. When they faced problems with the elevator shaft being flooded they called SERVPRO of Lower Manhattan to help service their recovery. The elevator shaft, not pictured, had severe flooding damage that spread throughout the entire building causing other issues. This job was no different than hundreds of others our crew has conquered. Our team was up for the challenge, as always. They went to the scene with air movers and mops and restored the residence back to a clean and waterless state. You can see in the picture the state of the property and how it needed our help. Water damage is one of our favorite jobs to clean up. Our customer was very pleased with the results. We are here to make your property back to a better condition. 

Commercial Ceiling Repair

3/12/2020 (Permalink)

This particular job was for one of our clients who experienced troubles after a pipe burst in their parking garage. Not pictured here is the damage that took place on the ceiling of the garage. The ceiling had air pockets that were swelling up with water inside them. This type of damage can lead to a number of other issues including mold. Our client was lucky they called us when they did or this could have gotten much worse.  Our crew went in with SERVPRO tools and the damage was fixed hastily. The picture on the right is the ceiling once it’s been patched up and restored to its original condition. Our client was very happy with the results and noted that it was done way sooner than anticipated.

Restoring Your Commercial Building Exterior

3/12/2020 (Permalink)

Spring is just around the corner. This means that many Property and Facilities Managers are frantically scrambling to clean the exterior of their buildings after the cold winter. When it comes to maintaining your commercial building exterior, it is common knowledge that the appearance of the landscaping and parking lot is important. However, there are three main areas that also require upkeep in order to restore the beautiful appearance of your commercial building. Let us take a look at them below.

Metal

Metal is a common component of every commercial building. All of them are bound to have various metal parts on their exteriors. They come in the form of handrails, monument signs, door and side windows and light bollards. When these metal parts have stainless steel or bronze finishes or are anodized or painted, their appearance can be damaged by harsh weather environments. For example, over time, bronze oxidizes and stainless steel can rust. Anodized aluminium, on the other hand, will start to corrode to form pitting or show other signs of degradation.

All these forms of damage result from chemical reactions to airborne particles or exposure to salt products. To remedy this, you can enlist the help of a qualified contractor to clean your metal surfaces. They will apply a wax barrier to protect the metal from future damage. In the event that the metal has been so severely damaged that cleaning cannot restore it, the contractor can give it a clear synthetic coating to protect the surface of the metal until you can get it serviced.

Glass

Every building needs to undergo regularly window cleaning. For most commercial buildings, it is routine. Unfortunately, it may take more than routine cleaning to maintain the cleanliness and appearance of your windows panes. This is because the irrigation systems of many commercial buildings frequently spray water onto the windows of the first floor. In the long run, this causes the accumulation of lime scale, magnesium and calcium deposits, on the window panes. Lime scale is tough to remove and the longer it is left on the window panes, the more damage it causes to the glass. To prevent irreparable damage, it is recommended to have a professional check for and remove lime scale from the windows at least once a year.

Concrete

Winter inevitably covers your concrete exteriors of commercial buildings with layers of dirt and salt. This unfortunately results in the concrete appearing dirty, worn and pasty. Concrete surfaces include the building façade, sidewalks and dumpster pads to name a few. All these surfaces need to be properly cleaned to get rid of all the layers of salt, dirt and debris. However, most cleaning chemicals contain acidic chlorides that can damage the concrete by increasing its pore size. This means that water is able to seep into concrete, causing even more damage when it freezes and thaws repeatedly. To protect your concrete surfaces, it is best to hire qualified professionals to pressure wash them and make the necessary repairs. Getting professional help not only ensures that all harmful pollutants are removed, it also guarantees that your concrete surfaces look spotless and new.

As long as these three main areas receive proper care and maintenance, you can be sure that your commercial building exterior will look fantastic this spring.

Water Damage In Local Gym

7/8/2019 (Permalink)

This local sport rehab center had a leak over the weekend. When the team arrived all the floors were buckled; it was clear what needed to be done. Our crew worked with the business owners schedule and took the proper steps in assessing and amending the damage that was done. Our team tore up the floor panels and used air movers to rid of all the water. The cleanup process was effective and hasty thanks to our team members of SERVPRO of Lower Manhattan knowing just what to do thanks to their experience. You can see from the picture here all the water has been removed. Our customer was very pleased with the turnout and grateful for us that she did not lose business during such a tough time. 

Commercial Damage to Store

6/21/2019 (Permalink)

Here at SERVPRO of Lower Manhattan we understand how badly some storms and other instances can affect our customers. Not only do they do damage to the homes and businesses to so many individuals but they also cause a tremendous amount of stress.  We are here to alleviate that stress and restore your home back to the way it once was prior to damage. The job pictured here is a case of mold hidden within the walls at a local business. We cover both commercial and residential damages. Our crew went into the job and tore through the walls to get to the main source of the problem. Once the mold was exposed our crew followed standard procedure in mold remediation. Our customer was very satisfied with the results.